FAQs

If my two kids will be using the same device to access camp together, do I only purchase one slot?

You just need one membership per household. While all campers can join in on the same screen, we do recommend giving each child their own device to optimize the experience for the camper.

 

Do campers interact directly with talent and other kids?

Yes! Our Super Socials are designed to give kids the opportunity to interact directly with each other and their Super Counselors. Super Shows are larger and give campers the opportunity to be periodically spotlit and recognized by the hosts during each show.

We are not located in the United States. Can we still join?

Yes! We have campers + counselors join us from all over the world! We have timezone flexibility. You can view our schedule options here.

 

Will my child need my help or supervision during Camp Supernow?

The Supernow experience is designed to allow parents to take back some time for themselves during the school day. All of the activities are intended for kids to be able to participate without the help of a parent. For the younger campers, we recommend that parents be present for at least the beginning of the first few meetups just to get the hang of things.

 

Who are my child’s Super Counselors and what are their backgrounds?

Our Super Counselors are experienced childcare professionals, educators and performers with a specialty for virtual connection-building, entertainment and facilitation. Super Counselors receive extensive training in virtual facilitation; diversity, equity and inclusion; and social and emotional learning. We have an entire cast of magical Super Counselors and we list who is leading each class so you can follow your favorites. Meet our Super Counselors. 

 

Can I sign my child up with friends?

Yes! Campers can enroll and join Super Socials and Super Shows alongside friends. If you’d like to invite a friend to an upcoming class to check out the experience, you can invite them for free in your Camp Supernow portal.

Do you have discounts for schools and corporations?

Yes! We’d love to have you. Please send an inquiry for additional information. 

 

Why are sessions recorded?

We record sessions for safety and training reasons. We regularly review Super Team sessions to ensure overall experience quality.

Do you offer financial aid/scholarships?

We offer financial aid on a case by case basis. For more information email us.